The order came wrong even with approved email. No one will get back to me!
I hope you're doing well. We just wanted to follow up, as we sent you an email 4 days ago but haven’t heard back yet. It’s possible our message may have ended up in your spam folder — would you mind checking and letting us know?
For faster assistance, please feel free to contact us via WhatsApp: https://wa.me/442080403380
We’re aware of the issue with your order and I want to personally reassure you — we take full responsibility and are committed to making it right. Your satisfaction is our guarantee, and we’ll ensure you receive exactly what you ordered.
Looking forward to resolving this with you quickly.
The chocolate trayon time and looks fantastic.
I really wanted it for a surprise gift for my niece's wedding... Your company caught this and corrected it. Excellent customer service, and excellent product!! My niece and her fiance LOVED them!!!
Very Elegant costum design (couldn’t wait until the Wedding day and tried one and the are delicious).
The quality, presentation, and service exceeded our expectations. Highly recommend for any special occasion!
The chocolates arrived very quickly. They are beautiful, the design is very elegant and exactly what I was looking for.
The taste is incredible, and the chocolate is very smooth.
Amazing product , came on time
Chocolate tastes amazing.
All my guests were very pleased .
I definitely recommend it .
I have to confess that I was worry about the quality of the final product when i purchased the chocolates for my son's Graduation but, I was so blown away when we received the package and saw how amazing and beautiful the case and the chocolates were. The craftmanship, the detailing, the delicate work were just something out of this world. We do not see this here in North America (USA). My entire family and friends were mesmerized when they were presented with such beautiful gifts. I have to say, the chocolate gift box was a total success and took the celebration to another level, my guess were totally impressed and I thank ELISE for such wonderful opportunity to share their work with my family and friends. Amazing!
They did a wonderful job with the preview to make sure it was done correctly. I love it. It’s a beautiful presentation and my daughter‘s going to love it at graduation.❤️
I am amazed how the chocolates taste and look. It is a great gift for a graduation. Thank you very much.
She love it and everyone was asking where to get it. I will sure buy more
I ordered the sample box for my wedding, they are more beautiful & delicious than I thought they were going to be!
I ordered these chocolates as a surprise for my future daughter-in-law, as she is trying to figure out what favors to use for her table. I am hoping she chooses these as they are great quality and look very elegant in the chocolate taste great. I am giving them to her this week as a surprise.
I must say, it's a very attractive way to display chocolate at our wedding reception. I will probably change the font and design but I appreciate the sample and definitely moving forward with this option. I highly recommend anyone to purchase this as well
Loved everything about the process from start to finish, and the attention to detail, just beautiful and let’s not forget the taste of the chocolate was really good
Awesome product as described as ordered great packaging and constant communication. Very satisfied and Thankyou
the box is beautiful and the chocolate is good and yummy. Arrived fast and was packaged very well.
Great communication.
Product as advertised.
Speedy delivery
Shipped so fast and delicious chocolates! They turned out exactly as i wanted them
Everything came on time and the chocolate was good. The seller was very flexible to work with.